Shipping Policy

Applies to orders placed with NOBLEMAN FASHION SDN. BHD. (Reg. No. 202601038676 (1700771-A))

This policy explains how NOBLEMAN FASHION SDN. BHD. handles delivery and collection for orders across Malaysia. Delivery is arranged and quoted individually for every order — there is no fixed shipping rate calculated automatically on this website.

01 Delivery Coverage

We deliver across Peninsular and East Malaysia. Delivery to more remote areas of Sabah and Sarawak may involve a longer transit time and a higher delivery charge, which we will disclose before confirming your order.

02 Collection From Our Office

Customers within the Klang Valley may choose to collect their order directly from our Cheras office, at no delivery charge, by arrangement. Select “Collect from Cheras office” at checkout and we will confirm a collection time once your order is ready.

03 How Delivery Is Quoted

Because our range spans light items such as card holders and grooming brushes to boxed gift sets and jackets, delivery cost depends on weight, volume and destination. Once you submit your cart at checkout, we calculate and confirm the delivery charge together with your order total before anything is dispatched.

04 Processing & Dispatch Time

Orders are processed once confirmed, typically within 1–3 business days. Large sets, bulk quantities or orders containing many items (for example several gift sets or a stock order of garments) may take longer to prepare and schedule, and we will advise an expected dispatch date when we confirm your order.

05 Couriers & Freight Partners

We use established Malaysian courier and freight partners appropriate to the size of your order — parcel couriers for smaller items and suitable freight transport for larger or heavier orders.

06 Order Tracking

Where our courier partner provides tracking, we will share the tracking number and carrier details with you by email or phone once your order has been dispatched.

07 Packaging

Products are shipped in their original manufacturer or retail packaging with additional protective packing for transit. Fragrance bottles, watches, sunglasses and other fragile or boxed items are packed with extra protection so that they arrive in good condition. On receipt, please check your order promptly. If an item arrives damaged in transit, refer to our Refund & Return Policy.

08 Corporate & Bulk Orders

Bulk orders and larger multi-item orders may be delivered by courier or freight service to your door, shop or warehouse. Access details — floor, lift availability, loading bay and parking — and any delivery window are agreed with you before dispatch. For bulk or wholesale quantities, the dispatch date and delivery charge are confirmed separately with your order total.

09 Delays & Circumstances Beyond Our Control

Occasionally, delivery may be delayed by circumstances outside our control, including courier disruptions, weather, or public holidays. We will keep you informed of any significant delay affecting your order.

10 Contact

Questions about delivery or collection can be directed to nobleman_fashion@outlook.com or +60 11-2518 9059. Our registered address is 18-40, MENARA MUTIARA CENTRAL, 2, JALAN DESA AMAN 1, CHERAS BUSINESS CENTRE, 56100 CHERAS, SELANGOR, MALAYSIA.